What is Remote Support:
Remote support is great way to quickly resolve small issues or to provide you with support in situations where an on-site visit is not possible. Our remote support service provides you with an affordable way to get personalised service without an on-site visit.
- What is Remote Access? Remote Access allows our technician to see and interact with your computer as if they were in front your computer.
- Is it safe? Yes, the program we ask you to run only allows Remote Access to occur on a single basis.
- Can others access my computer like this? No, the connection is only a once off request between your computer and our technicians.
- What is installed onto my machine? The program does not install itself into your machine. So once we are finished your computer is the same as before.
- What sorts of services can you provide over the phone? As long as the pc can turn on and has an internet connection we can fix it.
- What software do you use? We use software packages by a company called LogMeIn. LogMeIn is a global leader in remote management software.
Features |
Once Off |
Silver Package |
Gold Package |
|---|---|---|---|
| Price | $60 | $185 P/M | $250 P/M |
| PC’s Supported | 1 | 2 | 4 |
| Support Hours | 1.5 Hours | 6 Hours | *Unlimited |
| Unlimited Sessions | |||
| Forum Access | |||
| Call Back Support | |||
| No Contact | |||
| Buy Now | Buy Now | Buy Now |
* Users requiring more than 10 hours of remote support will need to upgrade to business support plans. Located HERE
For further pricing please give us a call on 0419 550 939 and we can build a package that best suits your needs.